CareAparent Privacy Policy
Last Updated: March 17, 2025
At CareAparent (“we,” “us,” or “our”), your privacy is very important to us. This Website Privacy Policy explains how we collect, use, and protect your personal information when you visit our website. This policy applies specifically to the information we collect from visitors to our site and does not apply to information gathered through other methods, such as over the phone or during in-person home visits.
If you are a CareAparent client, please see our Notice of Privacy Practices. A link to our Notice of Privacy Practices is provided at the bottom of each page of this Site.
CONSENT TO COLLECT INFORMATION ON THIS WEBSITE
By using our website, you agree to our collection and use of your information as described in this policy. If you do not agree with this policy, please do not use our website.
OUR TERMS AND CONDITIONS
This Website Privacy Policy is part of the Website Terms of Use. A link to our Website Terms of Use is provided at the bottom of each page of this Site.
INFORMATION WE COLLECT
When you visit our website, we may collect:
- Personal Information: Information that is unique to an individual such as name, date of birth, social security number, email address, and telephone number.
- Health Information: Basic health-related information (if voluntary submitted).
- Non-Personal Information: Information that does not identify you personally, such as your IP address and data collected through cookies.
Please be aware that if you provide Protected Health Information (PHI) as defined by HIPAA through this website, the privacy of that information will be managed in accordance with our Notice of Privacy Practices.
COOKIES AND OTHER TECHNOLOGIES
Our website uses cookies and other technologies to improve your experience and examine website patterns. Cookies are small files stored on your device that help us understand how you use our site. You can accept or decline cookies through your browser settings but declining them may limit some features of our website.
THIRD-PARTY LINKS
Our website may have links to other websites. We do not control these sites and are not responsible for their content or privacy practices. We encourage you to read their privacy policies.
SMS TEXT MESSAGING
CareAparent may send SMS text messages for appointment reminders, notifications, and updates related to your care. You have the right to opt-out of receiving SMS text messages at any time.
- How to Opt-in: To receive information via SMS, you will need to sign a consent form. SMS consent is not shared with third parties for marketing purposes. For more information on how to obtain a consent form, please contact us at 651-702-4663.
- How to Opt-out: To opt-out, simply reply “STOP” to any text message you receive or contact us at 651-702-4663. You will be unsubscribed immediately from receiving messages and will receive an SMS confirming that you have been unsubscribed. You will not receive any additional messages unless you opt-in to the service with a subsequent request.
CareAparent does not charge for the texting service, but fees may apply based on your wireless carrier.
Please be aware that text message communications may be unsecured and that a risk of unsecured text messages is that the communication could be accessed by unauthorized individuals, including family members.
CareAparent aims to provide a reliable service but does not guarantee uninterrupted availability. We are not liable for any delays or failures in receiving messages.
HOW WE USE YOUR INFORMATION
We use your information to:
- Provide and improve our home care services.
- Respond to your questions and requests.
- Improve our website and services.
- Follow legal and regulatory requirements.
HOW WE PROTECT YOUR INFORMATION
We take appropriate security measures to safeguard your information. We have implemented administrative, electronic and physical security measures to protect your information from unauthorized access, disclosure, use, and changes. We use secure networks and periodically review our security practices. However, please be aware that despite our best efforts, no security measures are 100% effective or unbreakable.
HOW WE SHARE YOUR INFORMATION
We do not sell or rent your personal information to other parties, nor do we share it with them for their own direct marketing purposes. We may disclose your personal information for the following purposes:
- With Service Providers: Trusted companies that help us provide services, under strict agreements.
- As Required by Law: If we must by law or legal requests.
YOUR RIGHTS REGARDING YOUR INFORMATION
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt-Out of receiving marketing communication from us at any time.
- Restrict processing of your data
CHANGES TO THIS WEBSITE PRIVACY POLICY
We may update this Website Privacy Policy occasionally. Any changes will be posted on this page with a new effective date. We encourage you to check this policy regularly.
CONTACT INFORMATION
For questions or concerns about this Website Privacy Policy, please contact our Administrator at:
CareAparent
2042 Wooddale Drive
Suite 200
Woodbury, MN 55125
julia.lee@careaparent.com
(651) 370-2994