What is CareAparent doing in response to COVID-19?

CareAparent is actively monitoring the rapidly evolving coronavirus (COVID-19) outbreak, which was declared a pandemic by the World Health Organization (WHO) on March 11th, 2020.

The quality care and safety of our clients is our priority. CareAparent is working to ensure the health and safety of our clients and employees by tracking reports and recommendations from the U.S. Center for Disease Control (CDC), the World Health Organization (WHO), and consulting with the Minneapolis VA and Minnesota Department of Health (MDH).

COVID-19 Testing

If you have traveled recently to one of the areas in the world known to have a COVID-19 outbreak or have been in close contact with someone who has tested positive for coronavirus, and you are experiencing symptoms, please contact your healthcare provider for further guidance, OR take the following steps:

  1.  Go to an online 24/7 patient care portal: OnCare , HealthPartners , Allina Health. Once there, create an account and start your evaluation. After you have submitted your information, you will receive care instructions relevant to your needs. If multiple people in your family need testing, each will have to start a separate case in the portal.
  2. After reviewing the information you submitted about your symptoms and exposure, your care provider may direct to come to a clinic location for testing. The process is simple, and requires nose and mouth swabs. To protect other patients and staff, the care providers may conduct a drive-through test, allowing you to remain  in your vehicle outside the clinic.
  3. Your test samples will be submitted to the Minnesota Department of Health for evaluation. If you test positive, you will be contacted by your provider or a member of a care team and will receive further care instructions.

More Resources:

CareAparent Quick Links

Please click on the COVID FAQ for any questions regarding care.
Click here to read how MN Veterans are being supported during COVID-19.
Click here for an illness education guide.